We do not like the idea of clients being faced with uncertainty or surprises when it comes to their accountancy fees, so wherever possible we aim to provide competitive, fixed price quotes for each service that we provide.
This means you can rest assured that, unless we have agreed otherwise, we will only ever charge you the specified fixed amount - as quoted by us and agreed by you in advance.
We also do not like the idea of people feeling that they can not pick up the phone to their accountants. You will be pleased to know that we do not charge extra for making or receiving quick phone calls. In fact, we would prefer to be kept in the loop about any changes in your circumstances, so we can make sure we are still providing you with the right advice. We would also welcome an opportunity to set your mind at rest, if there is something you are worrying about. So our clients can pick up the phone without worrying about nasty surprises to follow later.
For all new fixed fee agreements we also include a subscription to our tax investigation service, this means that enquiries by HMRC into returns submitted by ourselves will subject to terms and conditions be handled without additional charges being raised.
Finally, we appreciate that more and more clients are preferring to spread the cost of their accountancy services over the course of each year, rather than fork out lump sums as bills fall due. If this type of arrangement appeals, we will be happy to arrange for fees to be paid on a monthly basis, by standing order.